My daily newspaper tells me that President Barack Obama has promised that the US would lead the world in tackling climate change. Cleaner energy and the environment are to be at the heart of his domestic agenda.
Obama has a plan. Let’s hope it’s not a cunning plan and unlike Baldrick’s it actually works. So, it’s all down hill from now on with just a few more Continents to recruit and we are home and green!
To all visitors to the Considerate Blog, a very Happy New Year!
I am already tired of the gloom and doom that the so called experts are telling us will be our destiny during the coming year. Surely, when life sends you lemons, make lemonade!
To hoteliers, I would echo the thoughts of Niels Pedersen of Supranational Hotels who says it is time to get back to real hotelkeeping where care and service to guests dominates a hotelkeeper’s agenda. I would however go further and say that now is not the time to throw the baby out with the bathwater.
Giant strides have been made over recent years in getting responsible hoteliers to adopt corporate social responsibility (CSR), in many cases setting an example for other industries to follow. That must not change, be sidelined or forgotten. During hard times when everyone is fighting for business in a reduced market, potential guests will be looking for the hotel that stands out from the also rans.
The chosen hotel will be the one that puts guests first, and conducts their business in an ethical, responsible and community supporting way. Their message will shine out in their marketing, their body language and their general demeanour. They will be the ones that succeed rather than survive. They will be the ones that guests remember for all the right reasons. They will be the ones that will rightly feel proud to be called ” A considerate hotelkeeper.”
